Privacy policy
# Chandler Truck Accessories Privacy Policy
**Last Updated: October 8, 2026**
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://chandlertruckaccessories.com (the “Site”), or otherwise interact with Chandler Truck Accessories (“we,” “us,” or “our”).
This Privacy Policy also explains your rights and choices regarding your personal information, including how you can manage certain cookies, tracking technologies, and advertising-related data sharing.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device.
As you browse, we also collect information about the web pages or products you view, what websites or search terms referred you to the Site, and how you interact with it.
We call this “Device Information.”
We collect Device Information using the following technologies:
- **Cookies:** Small data files placed on your device or computer, often containing a unique identifier. To learn more about cookies and how to disable them, visit [www.allaboutcookies.org](https://www.allaboutcookies.org).
- **Log files:** Track actions occurring on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
- **Web beacons, tags, and pixels:** Electronic files used to record information about browsing activity, interactions with our website, and certain advertising or purchase events.
When you make or attempt to make a purchase through the Site, we collect certain information from you, such as your name, billing address, shipping address, payment information, email address, and phone number.
Payment information may include payment card details processed securely by our payment providers. We generally do not directly store complete payment card numbers.
We call this “Order Information.”
We may also collect information you voluntarily provide when contacting our customer service team, submitting product inquiries, subscribing to marketing communications, or interacting with our services.
“Personal Information” in this policy refers to Device Information, Order Information, and other information that identifies or can reasonably be associated with an individual.
How We Use Your Personal Information
We use Order Information to:
- Process and fulfill orders, including payment processing, shipping, and order confirmations.
- Communicate with you regarding your order or account.
- Screen orders for potential risk or fraud.
- Send you marketing or promotional messages consistent with your stated preferences and applicable law.
- Provide customer service, respond to inquiries, and assist with returns, warranties, or product-related questions.
We use Device Information to help us detect fraud or risk (particularly via your IP address) and more generally to improve and optimize our Site, for example, by analyzing how customers browse, measuring engagement, and evaluating marketing effectiveness.
We may also use Personal Information to measure advertising conversions, understand customer interests, create advertising audiences, improve our products and services, and personalize advertising where permitted by applicable law.
We use Personal Information only for legitimate business purposes and in accordance with applicable privacy requirements.
Cookies, Tracking Technologies & Consent
Our Site uses cookies and similar tracking technologies to provide essential website functionality, understand how visitors interact with our store, improve the shopping experience, and measure advertising performance.
These technologies may include:
- **Essential cookies:** Required for website functions such as shopping carts, checkout, security, and customer account features.
- **Analytics cookies:** Help us understand website traffic, page performance, and customer interactions.
- **Advertising cookies and pixels:** Help us measure advertising effectiveness, track conversions, and deliver relevant advertisements.
- **Preference cookies:** Help remember certain settings and preferences when you interact with our Site.
We use Shopify's customer privacy tools to manage certain cookie consent and data-sharing preferences.
Cookie Consent
Depending on your geographic location and applicable privacy requirements, you may be presented with a cookie consent banner that allows you to accept, decline, or manage certain non-essential cookies and tracking technologies.
Our Site uses regional privacy settings, meaning a cookie consent banner may not appear for every visitor.
In regions where prior consent is required, certain non-essential tracking technologies are subject to applicable consent requirements.
You may also manage cookies through your browser settings. Restricting certain cookies may affect website functionality or limit features such as personalized experiences.
For information about additional privacy choices, including opting out of certain advertising-related data sharing, please see the “Your Privacy Rights & Choices” section below.
Mobile Opt-In Data
We do not sell, rent, or share mobile opt-in data or SMS consent information with third parties or affiliates for their independent marketing purposes.
This information is collected for the purpose of communicating with you regarding our products, services, orders, and marketing communications to which you have subscribed.
We may use service providers to operate and deliver our messaging services. These providers may process information on our behalf as necessary to provide those services, subject to applicable restrictions.
SMS Marketing & Mobile Terms of Service
By opting in to Chandler Truck Accessories’ SMS/text-messaging service, you consent to receive recurring text messages from and on behalf of Chandler Equipment Inc. at the mobile number you provided, even if it is registered on any state or federal Do-Not-Call list.
Messages may be sent using automated technology. Promotional texts may include special offers, cart reminders, and marketing updates.
Message frequency varies.
Message and data rates may apply.
Your consent is not a condition of purchase.
You may opt out at any time by texting STOP or by using the unsubscribe link (when available).
For help, email ctasales@chandlertruckaccessories.com.
We may change any short code or number we use to operate the Service and will notify you of such changes. Wireless carriers are not liable for delayed or undelivered messages. If you change your mobile number, you must re-subscribe using your new number.
Our website uses cookies and similar technologies to keep track of items you place in your cart, including when you abandon checkout. This information may be used to trigger cart-reminder messages via SMS when you have provided the necessary consent and the messages are permitted by applicable law.
Sharing Your Personal Information
We share Personal Information with third parties to help us operate the Site and provide services to you.
For example:
**Shopify**
We use Shopify to power our online store, process orders, support checkout functionality, and provide other ecommerce services.
Depending on the Shopify services and features enabled on our store, Shopify may also process customer information to provide analytics, personalization, and other enhanced services.
Read Shopify's privacy information: [Shopify Consumer Privacy Policy](https://www.shopify.com/legal/privacy/consumers).
**Google Analytics & Google Ads**
We use Google Analytics to understand how visitors use the Site.
We also use Google Ads to promote our products, measure advertising performance, and understand interactions with our advertising campaigns.
Google may collect or receive information through cookies, tags, and similar technologies, subject to applicable privacy preferences and requirements.
Learn more: [Google Privacy Policy](https://policies.google.com/privacy).
Google Analytics opt-out: [Google Analytics Opt-Out Browser Add-On](https://tools.google.com/dlpage/gaoptout).
**Meta (Facebook & Instagram)**
We use Meta advertising services, including technologies associated with Facebook and Instagram, to promote our products and measure advertising performance.
These services may receive information about your interactions with our Site, including product views, shopping cart activity, and purchase-related events.
This information may be used for advertising measurement, audience development, and personalized advertising, subject to applicable privacy choices and requirements.
Learn more: [Meta Privacy Policy](https://www.facebook.com/privacy/policy/).
**Omnisend**
We use Omnisend to manage certain email and SMS marketing communications, customer subscriptions, abandoned checkout reminders, and marketing automation.
Omnisend may process information such as your email address, phone number, subscription preferences, purchase history, and interactions with our marketing communications to provide these services.
Learn more: [Omnisend Privacy Policy](https://www.omnisend.com/privacy/).
**Other Service Providers**
We may share Personal Information with payment processors, shipping carriers, fulfillment partners, customer service providers, technology providers, and other companies that help us operate our business.
Information is shared as reasonably necessary to provide those services.
We may also share information to comply with applicable laws, respond to lawful requests (such as subpoenas or warrants), protect our rights, detect fraud, or support legitimate business transactions.
Sale or Sharing of Personal Information
We do not necessarily receive monetary compensation when information is disclosed to advertising and analytics providers.
However, under certain privacy laws, disclosing information to advertising partners may qualify as a “sale,” “sharing,” or processing for targeted advertising, even when no money is exchanged.
Where applicable, we provide customers with the ability to opt out of these activities.
Behavioral Advertising
We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you.
This may include advertising displayed through Google, Facebook, Instagram, and other advertising networks.
Advertising and analytics technologies may collect information about your interactions with our Site to help measure advertising effectiveness, create relevant advertising audiences, and personalize advertisements.
To learn more about how targeted advertising works, visit the [Network Advertising Initiative](https://thenai.org/).
You can manage certain advertising preferences through:
- [Google Ad Settings](https://myadcenter.google.com/)
- [Meta Privacy Center](https://www.facebook.com/privacy/center/)
- [Digital Advertising Alliance Opt-Out Portal](https://optout.aboutads.info/)
Depending on your location and applicable privacy laws, you may also opt out of certain advertising-related data sharing directly through our Site, as described below.
Your Privacy Rights & Choices
Depending on your location and applicable privacy laws, you may have certain rights regarding the Personal Information we collect and process.
These rights may include:
- Requesting access to Personal Information we maintain about you.
- Requesting correction of inaccurate Personal Information.
- Requesting deletion of certain Personal Information.
- Requesting a copy of certain Personal Information.
- Opting out of the sale or sharing of Personal Information or its use for targeted advertising.
- Withdrawing consent where consent is required for certain processing activities.
- Exercising additional privacy rights provided under applicable law.
These rights may be subject to applicable limitations, exceptions, and identity verification requirements.
California Privacy Rights
California residents may have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable to our business.
These rights may include the ability to request information about Personal Information collected, used, or disclosed; request correction or deletion; and opt out of certain sales or sharing of Personal Information for cross-context behavioral advertising.
Certain disclosures of information to advertising partners may be considered sharing under California law.
Where required, we provide customers with the ability to opt out of these activities.
Data Sharing Opt-Out
Where available, you can manage certain data-sharing preferences through our website's privacy controls.
Our data-sharing opt-out mechanism allows eligible visitors to opt out of certain activities that may qualify as a sale or sharing of Personal Information or targeted advertising under applicable privacy laws.
**[INSERT LINK TO SHOPIFY DATA-SHARING OPT-OUT PAGE]**
Certain jurisdictions also recognize browser-based opt-out preference signals, including Global Privacy Control (GPC).
Where required by applicable law, supported opt-out preference signals are processed through our configured customer privacy systems.
Exercising Your Rights
To request access to, correction of, or deletion of Personal Information, or to exercise other applicable privacy rights, please contact us at:
**ctasales@chandlertruckaccessories.com**
We may need to verify your identity before processing certain requests.
We will respond to privacy requests in accordance with applicable law.
Where applicable law provides a right to appeal a decision regarding a privacy request, you may contact us using the information above.
Do Not Track
Some browsers provide a “Do Not Track” (DNT) setting that communicates a preference regarding online tracking.
We do not alter our Site's data-collection or use practices solely in response to a traditional “Do Not Track” browser signal.
However, certain jurisdictions recognize other privacy preference signals, including Global Privacy Control (GPC). Where required by applicable law, these signals are addressed through our configured privacy controls.
You may also manage applicable cookie preferences and advertising-related data sharing through the privacy options available on our Site.
Your Rights for European Residents
If you are a resident of the European Economic Area, United Kingdom, or another jurisdiction with applicable data protection rights, you may have rights to access, correct, update, or delete the Personal Information we hold about you.
Additional rights may apply under relevant data protection laws.
To exercise these rights, contact us using the information below.
Please note that your information may be transferred outside Europe, including to Canada and the United States, for processing and storage.
Data Retention
We retain Order Information and other Personal Information for our records for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
This may include retaining information to process orders, provide customer service, support returns or warranties, maintain accounting and tax records, prevent fraud, and comply with legal obligations.
You may request deletion of certain Personal Information by contacting us using the information below.
Certain information may be retained when necessary to meet applicable legal, financial, or operational obligations.
Data Security
We take reasonable measures designed to protect Personal Information against unauthorized access, disclosure, alteration, or misuse.
Our Site uses established ecommerce and payment processing providers to support secure transactions and customer information management.
However, no method of electronic storage or transmission can be guaranteed to be completely secure.
Changes
We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.
When updates are made, we will revise the “Last Updated” date at the beginning of this policy.
# Mobile Terms of Service
Chandler Truck Accessories
**Last updated: Dec. 2, 2025**
The Chandler Truck Accessories mobile message service (the "Service") is operated by Chandler Truck Accessories (“Chandler Truck Accessories”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Chandler Truck Accessories’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Chandler Truck Accessories through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Chandler Truck Accessories. Your participation in the Service is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text stop or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Chandler Truck Accessories mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, call 479-935-2155 or email ctasales@chandlertruckaccessories.com
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in those messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you need to sign up again with your new number.
To the extent permitted by applicable law, we will not be liable for failed, delayed, or misdirected delivery of information sent through the Service, or for actions taken in reliance on those messages, except where liability cannot legally be excluded.
We respect your right to privacy. To see how we collect and use your Personal Information, please see our [Privacy Policy](https://chandlertruckaccessories.com/policies/privacy-policy).
Contact Us
For questions about this Privacy Policy or our data practices, please contact us at:
**Chandler Truck Accessories**
Email: ctasales@chandlertruckaccessories.com
Website: https://chandlertruckaccessories.com
Chandler Equipment Inc.
4180 W Sunset Ave, Springdale Arkansas 72762