FAQs
Frequently Asked Questions
Our shipping costs are based purely on weight. Since we have such a wide variety of boxes with different weights, there's too long of a list to show each product's freight price. The best way to see your shipping rate is to use the 'Estimate Shipping' feature, which can be found directly on the product page. Just put in your state and zip code.
For promotions, we often offer FREE SHIPPING, which will be seen at checkout.
Online, we currently only offer shipping to the lower 48 states, anywhere in the US except for Alaska and Hawaii.
Sometimes it is possible to ship outside of this or internationally on special request. Please contact us for more information or to request shipping elsewhere.
Your order confirmation will be automatically sent to your email address when you place an order.
If you haven't received your order confirmation within 24 hours, please get in touch with us at ctasales@chandlertruckaccessories.com just in case there's a problem with your order.
Also, please make sure to check your mailbox's spam or junk folder before contacting in case the order confirmation email was diverted there.
Usually, our products have an inventory alert on the product page showing our current inventory levels.
The best way to get the most accurate lead time is to call us directly at 479-935-2155.
We fully inspect our products prior to shipping to ensure that there is no damage before being sent to you. Please make sure to fully inspect the package before signing for it.
If the product is damaged, please deny the delivery and contact us.
Our products are made to take a beating and actually be used, but we understand there are wearable components that may fail over time.
Whether it's the gas shocks, rubber seals, or latches, please give us a call and we'll do whatever we can to get you taken care of.
For the box itself, we offer a Limited Warranty in overall construction and build quality. Things like scratches in the powder coat, small dings, or any other regular wear and tear is to be expected and will not be covered in our warranty.
We want to take care of you, if you have any questions or concerns, please contact us and we will take care of you!
For all underbody toolboxes, we offer a 10 year warranty on parts, components, and boxes.
For most updated information on returns and our policies, please see our return policy HERE
Our ADAPT series truck toolboxes fit all regular full-sized trucks excluding trucks with the RAM boxes and CarbonPro bed. They also fits both new and older model full-size trucks.
Some of our most popular trucks we see our boxes on are:
Ford
Chevy
RAM
GMC
Toyota
We try to make installing our ADAPT toolboxes easy and straightforward.
You can find install instructions HERE or on our YouTube Channel
See below for a complete ADAPT accessories compatibility list.
Universal ADAPT Toolbox Accessories:
Single Lid & Gullwing Toolbox Only:
Single Lid Toolbox Only
Single Lid & Topside Toolbox
Yes you can! Our Lo-Side truck toolbox comes with an optional mounting leg to allow the box to be supported without the need of a Single Lid or Gullwing box.
Our Topside toolboxes can be mounted a variety of different ways just depending on your needs and pickup truck setup.
On bed sides
With our ladder rack
On a flatbed truck
Please refer to our installation instructions HERE or on our YouTube Channel