Shipping & Orders

What are the shipping rates?

Our shipping costs are based purely on weight. And since we have such a wide variety of boxes with different weights, there's too long of a list to show each product's freight price. The best way to see your shipping rate is to use the "Estimate Shipping" feature, which can be found directly on the product page. Just put in your state and zip code.

For promotions and/or holidays, we often offer FREE SHIPPING, which will be calculated in checkout.

Where do you ship?

We ship to the lower 48 states only, anywhere in the US except for Alaska and Hawaii. Sometimes, it is possible to ship internationally on special request, however it is discouraged because of possible freight damage and complications. 

Where is my order confirmation?

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at ctasales@chandlertruckaccessories.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

Warranty & Returns

What is your warranty?

ADAPT Series Products Warranty:

Our products are made to take a beating and actually be used, but we understand there are wearable components that may fail over time. Whether it's the gas shocks, rubber seals, or latches, give us a call and we'll do whatever we can to get you taken care of. For the box itself, we offer a Lifetime Warranty in overall construction and build quality. Things like scratches in the powder coat, small dings, or any other regular wear and tear is to be expected and will not be covered in our warranty. But for everything else, we'll take care of you.


Underbody Toolbox Warranty:

For all Underbody Toolboxes, we offer a 10 Year Warranty.

What is your return policy?

A returned goods authorization number must be obtained before returning any material for any reason. Material returned for credit will be subject to warehouse inspection. All material must be shipped with transportation charges prepaid. Buyer will be charged a restocking fee on returned merchandise. Products that are obsolete or made to special order are not returnable.

Defective or failed merchandise is to be held at the buyer’s premises until authorization has been granted by seller to return or dispose of merchandise. Merchandise that is to be returned for final inspection must have a Return Authorization Number and must be returned Freight Prepaid in the most economical way. Credit will be issued for material found to be defective upon our inspection based on prices at time of purchase.

Buyer must notify seller immediately of any merchandise shipped in error. Upon notification, merchandise is to be returned to seller either via truck on a freight prepaid basis, or via UPS on a freight prepaid basis. Buyer will be reimbursed for cost of merchandise, plus any additional freight which may have incurred due to shipping error.

Standard merchandise may only be returned provided that the merchandise is in the original buyer’s possession for not more than 30 days. If merchandise is accepted for return, merchandise must be returned freight prepaid and buyer may be charged a restocking fee. Returns are not accepted for any merchandise that is specially ordered or manufactured to meet the buyer’s requirements of either specifications or large quantity.

All products are subject to a 30% restocking fee. We will not accept returns 30 days after the customer has received the product. All products are subject to an inspection upon return.


Product Lead Times

What are your lead times?

The best way to get the most accurate lead time is to call us directly at 479-935-2155.

When will I know a product is back in stock?

We have a feature built into our website that shows live inventory for our products. If a product says "In stock", then we currently have that product. If a product says "Re-stocking soon", then it means exactly that – a batch build is on it's way or queued up. 

We also have a way for you to be notified once product is back in stock. Just click the Nofity me button on the product page and enter your contact info and we'll send you a message once it's back. 


Will the ADAPT Single Lid / Gullwing fit my truck?

Our ADAPT series truck toolboxes fit all full sized trucks. They do not fit midsized platforms. Our mounting brackets are adjustable and are made to fit a wide variety of models.

The only models that DO NOT fit include trucks with RAM Boxes and the CarbonPro bed.

Where are the Install Instructions?

You can find install instructions under our Resources Tab or on our YouTube channel.

Which ADAPT Accessories work with my box?

See below for a complete ADAPT Accessories compatibility list.

Single Lid Box, Gullwing Box, & Lo-side Box Accepts:


Single Lid Box & Gullwing Box ONLY:


Single Lid Box ONLY:

Can I use a Lo-side Box by itself?

Yes you can! Our Lo-side truck toolbox comes with an optional mounting leg to allow the box to be supported without the need of a Single Lid or Gullwing box.

General Toolbox FAQs

Does the Jetter Pressure Washer come with mounting brackets?

No, we offer mounting brackets separately. They can be found here.