FAQs

Frequently Asked Questions

Shipping & Orders

What are your shipping rates?

Our shipping costs are based purely on weight. Since we have such a wide variety of boxes with different weights, there's too long of a list to show each product's freight price. The best way to see your shipping rate is to use the 'Estimate Shipping' feature, which can be found directly on the product page. Just put in your state and zip code.

For our ADAPT toolboxes, we offer free shipping (excluding our ADAPT Crossbody Wedge toolbox)

For promotions, we often offer FREE SHIPPING, which will be seen at checkout.

Where do you ship?

Online, we currently only offer shipping to the lower 48 states, anywhere in the US except for Alaska and Hawaii.

Sometimes it is possible to ship outside of this or internationally on special request. Please contact us for more information or to request shipping elsewhere.

Where is my order confirmation?

Your order confirmation will be automatically sent to your email address when you place an order.

If you haven't received your order confirmation within 24 hours, please get in touch with us at ctasales@chandlertruckaccessories.com just in case there's a problem with your order.

Also, please make sure to check your mailbox's spam or junk folder before contacting in case the order confirmation email was diverted there.

What are your lead times?

Usually, our products have an inventory alert on the product page showing our current inventory levels.

The best way to get the most accurate lead time is to call us directly at 479-935-2155.

Warranty & Returns

What if my order was damaged in shipping?

We fully inspect our products prior to shipping to ensure that there is no damage before being sent to you. Please make sure to fully inspect the package before signing for it.

If the product is damaged, please deny the delivery and contact us.

ADAPT series product warranty

Our products are made to take a beating and actually be used, but we understand there are wearable components that may fail over time.

Whether it's the gas shocks, rubber seals, or latches, please give us a call and we'll do whatever we can to get you taken care of.

For the box itself, we offer a Limited Warranty in overall construction and build quality. Things like scratches in the powder coat, small dings, or any other regular wear and tear is to be expected and will not be covered in our warranty.

We want to take care of you, if you have any questions or concerns, please contact us and we will take care of you!

Underbody toolbox warranty

For all underbody toolboxes, we offer a 10 year warranty on parts, components, and boxes.

What if I need to make a return?

For most updated information on returns and our policies, please see our return policy HERE

ADAPT Series FAQs

Will an ADAPT toolbox fit my truck?

Our ADAPT series truck toolboxes fit all regular full-sized trucks excluding trucks with the RAM boxes and CarbonPro bed. They also fits both new and older model full-size trucks.

Some of our most popular trucks we see our boxes on are:

Ford

  • Ford F-150
  • Ford F-250
  • Ford F-350

Chevy

  • Chevy 1500
  • Chevy 2500
  • Chevy 3500

RAM

  • Ram 1500
  • Ram 2500
  • Ram 3500

GMC

  • GMC 1500
  • GMC 2500
  • GMC 3500

Toyota

  • Toyota Tundra
How do I install an ADAPT toolbox?

We try to make installing our ADAPT toolboxes easy and straightforward.

You can find install instructions HERE or on our YouTube Channel

Which ADAPT accessories work with my box?

See below for a complete ADAPT accessories compatibility list.

Universal ADAPT Toolbox Accessories:

  • Wrench Rack
  • 5 Gallon Bucket Holder
  • Ratchet Straps
  • Aluminum Bin
  • Hammer Holder
  • 3' Hook
  • All L-Track D-Rings/Male Studs/etc.
  • Drill Holder

Single Lid & Gullwing Toolbox Only:

  • Universal Cargo Tray
  • EZ Wheel Chock
  • Bolt it On Wheel Chock
  • Small Front Panel
  • Full Length L-Track Add on Kit
  • Toolbox Liners (Does not fit XL Single Lid)

Single Lid Toolbox Only

  • MOLLE Panels

Single Lid & Topside Toolbox

  • Milwaukee Packout Mount
Can I use a Lo-Side toolbox by itself?

Yes you can! Our Lo-Side truck toolbox comes with an optional mounting leg to allow the box to be supported without the need of a Single Lid or Gullwing box.

How do I mount the ADAPT topside toolbox

Our Topside toolboxes can be mounted a variety of different ways just depending on your needs and pickup truck setup.

On bed sides

  • Our Topside boxes can be mounted on top of your truck bed sides as we include support brackets with each box.

With our ladder rack

  • Our topside toolboxes are also fully compatible with our ADAPT Ladder Rack without needing to install the supports.

On a flatbed truck

  • If you need more space than our standard crossbody wedge toolbox, our ADAPT topsides can also be mounted on top of a flatbed. We do not provide flatbed specific mounting hardware so some drilling may be required to secure the box.

Please refer to our installation instructions HERE or on our YouTube Channel